The rules of engagement. We build exceptional digital experiences, you agree to be reasonable. It's that simple. No legal gymnastics, just clarity.
By accessing our website, using our services, or engaging with APPSERA LTD in any capacity, you're agreeing to these terms. It's a digital handshake. If you don't agree, that's cool—but you can't use our services. Simple as that.
APPSERA provides elite digital development services. Here's what we do and how we do it:
We strive for 99.9% uptime, but we're human (mostly). Services may occasionally be unavailable for maintenance, updates, or because we're adding something awesome. We'll notify you when possible.
Here's what you can and can't do with our services. Most of this is common sense, but lawyers make us spell it out:
Violation Consequences: Break these rules and we reserve the right to terminate services immediately, retain any payments made, and pursue legal action if necessary. We don't play when it comes to protecting our work and team.
Let's be crystal clear about who owns what. This section prevents future headaches:
Unless explicitly transferred in writing:
What becomes yours upon full payment:
Upon full payment, you receive a perpetual, worldwide license to use the custom deliverables for your intended business purposes. We retain the right to showcase the work in our portfolio unless you explicitly request otherwise (and pay the invisibility fee).
Open Source Note: We may use open-source components in your project. These remain governed by their respective licenses. We'll provide a full list of dependencies.
Money talks. Here's how the financial relationship works:
Wire transfer, ACH, credit cards (3% processing fee), and cryptocurrency (for the forward-thinking).
Payments over 15 days late incur a 5% fee. Over 30 days? We pause all work and retain completed code.
Deposits are non-refundable once work begins. Milestone payments are final upon approval. We stand by our work but time machines haven't been invented yet.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Translation: We build amazing stuff, but we can't guarantee it'll make you a billionaire or solve world hunger.
This is the part where lawyers protect us from nuclear lawsuits:
Our total liability for any claim related to these terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim. That's it. That's the ceiling.
Reality Check: We've never had a liability claim because we deliver exceptional work and communicate like adults. But lawyers insist on this section.
All good things can come to an end. Here's how we part ways if needed:
Upon termination: All payments become due immediately. We'll provide you with your data and completed work (if paid for). Confidentiality obligations survive. We might still be friends on LinkedIn.
These terms are governed by the laws of our incorporation jurisdiction, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction in our operating region.
Before anyone lawyers up, we agree to:
Note: In our 9+ years, we've never needed step 3. We prefer building awesome stuff over feeding lawyers' Porsche funds.
Questions about these terms? Need clarification? Want to negotiate something? Let's talk:
For general inquiries, project discussions, or to tell us how awesome we are, visit our Contact Page
These terms, along with any signed statements of work, constitute the entire agreement between us. Any previous conversations, emails, or napkin sketches are superseded.
We may update these terms occasionally. We'll notify you of significant changes. Continued use after changes means acceptance. Time travel not included.
If any part of these terms is found unenforceable, the rest remains valid. Like a hydra, but for legal documents.
Our failure to enforce any provision isn't a waiver. We might just be busy building something incredible for another client.
Neither party is liable for delays caused by events beyond reasonable control: pandemics, alien invasions, or the inevitable robot uprising.
We're here to build exceptional digital products. You're here to grow your business. These terms ensure we can work together effectively, professionally, and without drama. Let's create something legendary.
